FAQ

 

What types of apparel does Vestario Clothing offer?

Vestario Clothing specializes in a curated selection of stylish and comfortable apparel, with a particular focus on premium cotton t-shirts. Our products are designed to provide versatility and comfort for various occasions.

How can I determine my size when ordering?

To ensure the best fit, we recommend consulting our size chart available on the product pages. The size chart provides detailed measurements for each size, allowing you to select the most appropriate option based on your body measurements.

What is the return policy for items purchased from Vestario Clothing?

Vestario Clothing has a 5-day return policy. Customers have 5 days from the date of receiving their item to request a return. To be eligible, items must be unworn, unused, and in their original packaging with tags attached.

How long does shipping take for orders placed with Vestario Clothing?

Orders are typically processed within 1-3 business days after payment confirmation. Once shipped, the estimated delivery time is between 3-7 business days. Please note that delays may occur due to high demand or unforeseen circumstances.

What should I do if my order is damaged or incorrect?

If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take appropriate action to resolve it.

Are there any exceptions to the return policy?

Yes, certain items are non-returnable, including custom products and personal care goods. If you have questions regarding a specific item, please reach out to our customer service for clarification.

How can I track my order once it has been shipped?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or through the courier’s tracking system.

What should I do if my package is lost or stolen?

Vestario Clothing is not responsible for lost or stolen packages once they are marked as delivered. If your package is lost in transit, please contact our support team for assistance.